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Our friendly team is available to assist you from 8:30 AM to 4:30 PM AEST, Monday to Friday (excluding public holidays and weekends).

We're committed to responding to your inquiries within 48 hours, though peak times may cause slight delays.

Please remember that you're communicating with real people who genuinely care about helping you. We appreciate your understanding and patience as we work to provide the best support possible.

Don’t want to wait? Find your answer on the FAQ page or try our Self-Service tool!